Welcome to Matchdata!

Matchdata Help

Depending upon what you're trying to do here's a set of starting points to help you.

  1. Supporters or Spectators
  2. Administrators or scorers
  3. Supported devices and "look and feel"
  4. Feedback
  5. Clubs and Schools
  6. Advertisers and Sponsors
  7. Data protection in Matchdata

Just below, there is a copy of the "main menu" starting page for Matchdata. On smaller devices the display re-orientates a little to make best use of the screen but all the controls and links are the same. Sometimes, on these smaller devices it may help to view the screen in landscape mode for some pages.

See there are several small green circles with a questionmark in them like this? Click on these wherever you see them to go directly to context sensitive help.

Matchdata index page

Country of focus?


The first thing to notice on the main menu page in the middle near the top, is that we have tried to work out the country you're in, so we don't have to keep asking you to tell us! See at the top, there is the option to Change country. Here it is set to Scotland. Matchdata index page Sometimes, you may want to change this "country of focus" if you're looking for a match or a club in a different country for example. Just select the country you need and Matchdata will set the country you choose as the new "country of focus" for you. You can switch back and forth as you wish.

We might not always get the country right! When you are out and about using mobile data roaming, it is not uncommon for example in the UK, that your device will effectively connect to the Internet via London and we'll assume therefore that you are in England. If you're not in England, then sorry for this - but there it is. The alternative is for us to seek (with your approval) your specific geographic location and this runs counter to Matchdata's approach whereby we do not want to intrude on you or on your device!

A key thing to bear in mind, is that all times displayed are local to you, regardless of the "country of focus" you select. Changing country in Matchdata does not change your time zone!


For Spectators and Supporters


In Matchdata, you're a "Supporter" if you're just here to follow a rugby match. You may be spectating at the match, or you may be following the match from somewhere else. Below are a set of frequently asked questions for supporters. Also look out for the green circles with a question mark in them elsewhere on Matchdata. Click on them to go straight to help relevant to your current context in Matchdata.

  1. Do I need to Login as a Supporter?
  2. How do I find my match?
  3. Where's the scoreboard for my match?
  4. Are there any match updates to see?
  5. Why are there multiple scoreboards for the match?
  6. Apart from the score, what else can I learn from the scoreboard?
  7. How do I share a scoreboard with someone else?
  8. Where do I find the team sheets?
  9. What's an 'Active' Team Sheet?
  10. Is there a programme for my match?

Do I need to Login as a Supporter?

No. You do not need to login as a supporter or spectator, just go ahead and use the "Supporters" menu items or click on the button below the Supporters menu to "Find your club's matches".

All you need is a web browser and an internet connection to Matchdata.org and you have everything you need as a Supporter or Spectator. Matchdata does not use cookies or leave any footprint on your device. Go ahead, and we hope you find your match and enjoy it.



Find my match

Before you search for your match, you might get lucky and find your match listed in the short list of upcoming matches shown below the main menu matchdata.org page so it is always worth looking there.

Many supporters will want to find their club's matches first. You can do this directly from the main menu page. Locate the "Supporters menu bar" and immediately below it will be the button to "Find your club's matches". Click on this to arrive at the following screen.

Use the drop down list to choose your club. If you don't find your club, you might need to . See here the country in focus is Scotland so a list of Scottish clubs is offered. When you have selected your club from the list, we selected Glasgow Warriors, you will see a screen like this.

If you're a regular follower of this club, then you may wish to bookmark this page as your Matchdata "club landing page". Any time you return to this page you will be able to see the matches on Matchdata that your club is involved in. This might include multiple teams from your club too.

Where a match has completed, there will be the result from the match, but you can still click on the green "go" button to access the scoreboard from the match.

Forthcoming matches are listed and in the "View" column you will be able to see if team sheets have been loaded or indeed if a match programme has been loaded for the fixture. You can get to the team sheets by going first to the scoreboard for the match and then clicking there on the "Team Sheets" button. If there is a match programme available then you can click here to download it, or you can click the "Match Programme" button on the scoreboard to download the programme.

If Matchdata recorded results for this club previously, then these are listed in the lower table, grouped by competition.

If you have still not found your match, then click on the "Supporters menu bar" and choose "Find your match". This will take you to a screen that looks like this.

Here there are some options to help us narrow the search for your rugby match.

For all matches in your country click on "Click here". If that list is too long then try some of the search filters.

You don't need to use every filter, just use any of them that might narrow the "Search". Your search always includes your current "country of focus" which you can see at the top of the screen.

If you change your mind you can discard the filter options by clicking on the "Reset search" button.

At the bottom of the page we do a quick search for just a few matches in your country of focus, which are scheduled to start today or in the future. You might get lucky and find your match there.

In this example there are no forthcoming matches on Matchdata in South Africa. So we selected the "United Rugby Championship" from the "Competition" filter to get the list of matches shown below. Here you can see the Cape Town "Stormers" game against "Glasgow Warriors" listed. If that was the game you were looking for, then click on the arrow to look for scoreboards for the match. You can also see an earlier fixture between the "Stormers" and the "Lions".

So by using a combination of the filters and the country of focus you can refine your search and hopefully get to your match quickly.

When you use the filters and click on "Search", the matches will be displayed in a table (which is probably best viewed landscape) like this one.

The matches are listed by "kick-off date and time" starting with the earliest date and time first. Note that some of the matches may be in the past. This allows you to go back and review match data after the match for a number of days.

Here's what to look out for in the list of matches.


Administrators get higher ratings when more people use their scoreboards. You can begin to recognise the administrator by their nickname in the "Match set up by" column. It might be better to follow the administrator with the higher ranking.

If there is an arrow beside your match, then click on it to find your scoreboard. If there is a red "no entry" beside your match, then no scoreboard has yet been set up for that match - perhaps try again later?

Here's a video that walks you through finding your match.



Find the scoreboard

When you choose your match by clicking on the green "go" button, you will see a new table like this.

Here we can see that two administrators have each set up a scoreboard for our chosen match. As yet neither has set up team sheets for the match. You can see this from the "Team sheets" column. One administrator has a higher rating, but we can't yet tell who is prefered by other spectators for this match (see the "Viewers" column).

First thing to note is, this situation is alright! We can see the rating for each administrator and we can also see the number of different people that have viewed each scoreboard. One administrator has a better rating, but if that administrator doesn't show up to the match and the other administrator does, then it is likely everyone will be watching the active scoreboard on the day. Also, remember, if something goes wrong on the day for one scorer, there may be another scorer you can fall back on. So look out for "rating" and "viewers" when choosing your scoreboard for the match.

To go to your chosen scoreboard go ahead and click on the green "go" button" in the "View" column beside the highlighted "Scorer" in the list of scoreboards.



Find my match update

When finding your scoreboard, the table of available scoreboards for your match includes a "Board update" column. This is where the scorer can leave late breaking news like a postponement, cancellation, change of location or some other useful, short update. Updates are time stamped and particular to that scoreboard. Other scoreboards for this match, may or may not have different updates - it depends on the scorer.

So look out for any match updates when you're choosing your scoreboard. You will also be able to see any "Board update" on the scoreboard itself.



What else can I learn from the scoreboard?

Here's an example of a scoreboard you're going to use. You can see the teams and the scores easily. The "Home" team is always on the left.

Matchdata scoreboard example

In the middle, (between the club names) there's a highlighted button for sharing the scoreboard.

Below the share button, you can see the location and the kick-off date and time.

Also in the middle is the match context including the competition and season for this fixture. In this example there is an update from the scorer noting that this was the final deciding match of the competition. Watch out for things like postponements, cancellations etc - they appear here - they are always timestamped.

Next you can see when the scoreboard "updated" itself. It does this automatically for you, several time per minute, until your match has ended.

In large bold numbers you can see the game time, here in the first half. Note that the scoreboard only updates several times per minute, so do not expect to see the game clock tick every second! When this game clock goes past the end of the alloted time, it will turn red while the match is still in play.

Below that you can see when the half kicked off and that the half was expected to last 40 minutes.

When there are team sheets available with this scoreboard, you will see a button to click to reach them. Not all games will have team sheets, and sometimes there might be a team sheet for only one team - it depends on the scorer!

Below this there are actually two "buckets", the one to the left holds a list of scores and the one to the right holds a list of cards. In both cases, the most recent event is at the top and you can scroll down the bucket to see all the entries. Where there are team sheets and player names are available, then both the player name and jersey number is shown.

At the bottom, we can see the scorer, and their rating. Also we can see the number of spectators using this scoreboard. There is a button so that you can give Matchdata feedback directly from the scoreboard page.

At the end of the match the scoreboard might look more like this.

Matchdata scoreboard end of match

On this board


When there is a card being served, then you can clearly see this on the scoreboard. Active yellow cards are indicated by a yellow bar above the team score. Red cards are shown by a vertical bar beside the team name. These indicators persist for the appropriate length of time for this type of match.



How do I share a scoreboard?

Matchdata share scoreboard

If the person you want to share the scoreboard with has a mobile device that can scan a QR code, then read on below. Otherwise please let them see the scoreboard and let them know to look for www.matchdata.org when they have more time.

Once they're ready with their QR code reader on their mobile, then click the highlighted "Share" button which you will find at the top of the scoreboard between the two club names. When you've clicked on "Share" you will see a screen like this.

When they scan the QR code, they will get the option to go straight onto the scoreboard in Matchdata. It looks like this. Matchdata share scoreboard Thank you for helping them!

To get back to your scoreboard just click on the highlighted button "Back to your scoreboard".

Here's a short video to demonstrate sharing a scoreboard.



Where do I find the team sheets?

So the first thing to get clear, is that there may be no team sheets even if there is a scoreboard. Lots of matches at lower levels go ahead with good reason without team sheets.

Matchdata team sheets button

If there are team sheets for the match, then you will see a highlighted button "Team Sheets" towards the bottom of the scoreboard in the middle.

Note: While the team sheets are set up by the scorer or administrator for this scoreboard, this person is not necessarily officially associated with the team. This scorer or administrator is responsible for the team sheet data they present through the scoreboard - click here to see

To access the team sheets click on the highlighted "Team Sheets" button on the scoreboard, in the middle, below the scores. The team sheets open in a new tab or window.

Matchdata team sheets button 2

The team sheets display comprises four parts.

so you may have to scroll down the page to see all the available information!

The team sheets page updates itself automatically several times per minute, so you never need to refresh the page.

Read more about 'Active team sheets' in the next section below.



What's an 'Active' Team Sheet?

When you click on the "Team Sheets" button on the scoreboard a new tab will open in your browser with the team sheets for this match.

Matchdata team sheet

The team sheets are all on one page but they're in four parts. The first three parts looks like this. We'll look at the fourth part of the team sheets a little later. The home team is always on the left.

Here we can see the two teams including substitutes. At the top of the table we see the team names and the current score. During play we can also see the game time. There is a button from which you can send feedback to Matchdata.

Like the scoreboard, the team sheets will update automatically roughly every 30 seconds until the match ends. You can see when the team sheets last updated just above the game clock at the top of the team sheets page.

The first thing to notice is most of the players are highlighted, but others are not. Those that are highlighted are currently on the field playing. Those not highlighted are on the bench at present or suspended from play.

On these team sheets, we can see a yellow bar beside one player. Note that this player is not highlighted having been suspended from play whilst serving the yellow card. When this player returns to play, the team sheet will change with the player highlighted once more as they re-join play and with the yellow bar removed because the card has been served.

So these team sheets show the status nearly 10 minutes into the second half and so you can see quite a few substitutions have been made by both teams. Highlighted players are playing - the others are off the field at that time.

So in Matchdata, team sheets are active in that they change as the teams on the field change (if the scorer uses the necessary tool). Also if there was a late change in the teams announced, a good scorer can make the update in the team sheet and everyone sees the updated team sheet automatically.

So now we need to understand the final (fourth) part of the team sheets page which looks like this.

The final part of the team sheets provides a record of events (history) for every player through the match. For each player, we can see sections recording:

Matchdata team sheet player history 1

So even at first sight, there's a lot to read on this page. Firstly, this section of the team sheet simply alternates the background colour. You have to read the "playing status" in the text for each player as you can see for the starters ("00:00 Playing") and those on the bench ("00:00 Bench") to join in later.

Here we can see rather more detail about many players in this game.

Look out for the following:

So there is much you can learn from the final part of the team sheets page (assuming the scorer uses the tools to record these changes).

Some of the other reasons for changing player status include:

So, provided the scorer chooses to manage this feature, the Team Sheets are active and keep changing. If not, then you will have a traditional static Team Sheet. However, with luck even then, the scorer will have made sure the teams are correct just before kick-off or as the game gets started, so again this team sheet is likely to be more up to date than the traditional ones.

If there are no Team sheets, or if the Team sheets are static, then there might be another scoreboard for this match, with a more active scorer. That will eventually translate into a scorer with a higher rating when you're choosing which scoreboard to follow each week.

Matchdata team sheet feedback

Finally, note that you can give feedback directly from a button which you will find highlighted at the top of the team sheet page like this. Your feedback will automatically include the context of the match, scoreboard and scorer.



Is there a programme for my match?

Programmes are a premium feature in Matchdata. Clubs pay a fee to be able to publish their programmes here.

The club is wholly responsible for the content of any programme that they publish through Matchdata. Matchdata accepts no liability arising from the publication of unsuitable content by club officials.

We urge you to if you find the content of a programme unsuitable. Matchdata reserves the right to remove a programme and the facility to publish programmes in the event that they disrupt supporters.

In Matchdata, programmes are managed only by club-accredited admin people. Match programmes are presented by the club, only for home fixtures.

There are two types of programme on a home match day.

A "Whole club" programme will be associated with every club team that is playing "at home" on the date for which the programme is published. So this programme may cover matches against different opposition, kicking off at various times through the day.

A Team programme applies to just the one team playing "at home" on the date of the programme.

Team sheets provided in the programmes are completely separate from the Matchdata scoreboard and active team sheets.

When you find your match, there are two places that you can pick up any associated programme.

When you use "Find my match" you can easily see if there's a programme available like this.

Matchdata programme 9

If there is a programme available, you can open it from the match scoreboard, by clicking on the "Match programme" button.

Matchdata programme 10

Programmes open in a new tab or window on your browser, so you can switch between scoreboard, team sheets and programme as you wish. The programme is rendered by the PDF (portable document format) reader of your choice on the device you're using. In the PDF reader you can choose to download the programme if you wish.



Administrators or scorers


  1. Do I need to Register to set up matches and scoreboards etc?
  2. How do I login to my account?
  3. Responsibilities of an administrator.
  4. What does "My Account" tell me?
  5. Set up Clubs etc
  6. Law Variations
  7. Manage my matches
  8. Set up a scoreboard
  9. Set up team sheets
  10. Keep the score
  11. Set up a programme
  12. Programme accreditation
  13. Give and track feedback
  14. Create a club finder
  15. Analyse a match

Do I need to Register to set up matches and scoreboards etc?

You do need to register with Matchdata before you can login as an 'admin' person and use Matchdata to set up matches and keep the score. The good news - it is free! - we just ask you to be responsible.

Creating matches and managing scoreboards for a particular team does not imply that you are officially associated with the club or teams involved, nor that you have exclusive rights relating to that club or team on Matchdata. Other admins can create their own scoreboards and team sheets for the same team and/or club.

To see the on Matchdata click this button.

To register as an admin find the "Scorer/Admins" menu and click on the button "Register admin person" which you will see immediately below the "Scorer/Admin" menu.

This will take you to this registration form

Matchdata register administrator 2

You must have access to the e-mail address you register and that e-mail address must be unique on Matchdata. This will be your Matchdata login identity going forwards. Matchdata will not share your e-mail address with any 3rd party.

The nickname you choose must be unique on Matchdata. This is the identity that users see when they use Matchdata and select matches and scoreboards. You cannot include either your first name or second name within your nickname.

Please click on "terms and conditions" to read the contract you are making with Matchdata before you register. The contract terms open in a separate window that starts like this

Matchdata admin terms and conditions 1

and ends like this. Please make sure you read all the terms and conditions in between the start and this end.

Matchdata admin terms and conditions 2

Whenever you login in to Matchdata you are therefore reaffirming your acceptance of these terms and conditions and the .

Click on the button "Register" to complete this step of the registration. You will see this message next.

Matchdata admin terms and conditions 4

The mail you receive will look like this.

Matchdata admin terms and conditions 5

Click on the "verify e-mail" link and you will see this screen welcoming you to Matchdata as an admin person.

Matchdata admin terms and conditions 6

How do I login to my account?

Matchdata admin login 1

On a small screen at bottom of the home page click on the "Scorer/Admin's" menu bar to expose the button "Login to my account". On a larger screen this will be found at top right.

You will see this screen. Enter the e-mail address you used to register as an admin and the password you registered, then click on the "Login button".

Matchdata admin login 2

Responsibilities of an administrator.

When you register to become an admin on Matchdata, there are responsibilities which you need to accept explicitly. Essentially the key points as an admin are that:

If you're committed enough to be an admin, then you will find these responsibilities easy to bear.

Creating matches and managing scoreboards for a particular team does not imply that you are officially associated with the club or teams involved, nor that you have exclusive rights relating to that club or team on Matchdata. Other admins can create their own scoreboards and team sheets. Other admins may use the match you set up, so that supporters are not confused by duplicate matches. As an admin on Matchdata, it is your duty to be respectful to those clubs, teams, players and their spectators by being accurate and timely in managing the Matchdata content you create.

Matchdata does not believe that it is appropriate to use team sheets with player names where those players are still children and we discourage admins from using Matchdata team sheets in these situations. It is your responsibility to be aware of child protection guidelines in your country and to observe those guidelines in your use of Matchdata.

As an admin, you will get a "rating" on Matchdata, based on spectator usage of the data you write and especially on the accuracy and timeliness of that data. Matchdata reserves the right to reset your rating to zero if it deems this action appropriate.

If your activities as an administrator are inappropriate or disruptive, supporters and teams are encouraged to and it is most likely that Matchdata will use its rights to reset your rating and/or to revoke your admin access and/or remove your data.

Matchdata does not give or imply any exclusive rights for an administrator to add match data. So multiple administrators can create a scoreboard for a match that you set up. Only the administrator that set up the scoreboard can keep the score on that scoreboard. Only the administrator that set up the teams sheets associated with a scoreboard can manipulate those team sheets.

If you can uphold these principles of respect for others and accept these responsibilities then "thank you, and welcome".



What does "My Account" tell me?

When you are logged in and have clicked on the "Scorer / Admins" menu bar exposing the admin menu, you can click on the highlighted button "My Account" to see details and make changes to your account.

Matchdata admin My Account 1

Click on "My Account" and this is what you will see.

Matchdata admin My Account 3

Here you can

At the bottom of the form there are two tables that show the most recent history on your account. To the left are logins and to the right are recent admin actions.

Having filled in the form, you can discard the changes if you change your mind, or you can apply the changes by using the appropriate button.

If you want to delete your account, select that button. You will be asked to confirm the deletion, like this.

Matchdata admin My Account 4

You can elect to save your account by clicking on that button or simply return to the main menu to retain your account. If you really do mean to delete your account, then click on the "Delete account" red button.

Note that when you "delete your account", you are deleting your access. Your name, nickname and e-mail address will be deleted. Any matches you've set up, with associated scoreboards and team sheets will be cleaned down by Matchdata at the appropriate time, because other admins may for example have set up a scoreboard for a match that you set up. So the match will be cleaned down several days after the match has completed.



Set up Clubs etc

Using this button from the Scorer/Admins menu you can add seasons, clubs (or schools), team names and match locations to Matchdata in your current "Country of focus".

When you add these items to Matchdata, they become available for any administrator to use in the context of that "Country of focus". So please be accurate and try to be consistent.

When you click on this admin button, you will see a screen like this.

Matchdata admin Seasons clubs 1

Again, note that the items you add here are country specific, so you need to have set your "Country of focus" using the button at the top of the page. At this time (September 2025), the only sport you can select is "Rugby" - others may become available in future.

Supposing you wanted to check the "Competitions" available in your focus country, then select that input box and a list will appear with the available competitions, if any.

If the competition you want is not on the list, then

If you made a mistake on data entry, you can withdraw any item that you added to Matchdata, unless it is already being used by other administrators! So, be accurate and check your input before you save your update!

Here's a video that walks you through these set up options for clubs, team names, locations, seasons and competitions.



Law Variations

Law variations are generally the domain of the Rugby Football union in each country affiliated to the International Rugby Board. They cover all manner of variations for competitions and age grades. They also define the difference, for example, between Rugby Sevens (7 a-side rugby) and the normal adult 15 a-side rugby. But then there are also age grade variations from the youngest playing "Tag rugby" for example all the way through to International rugby. From time to time there are 'Experimental Law Variations' tested in certain competitions in certain countries. Matchdata relies on you as the local expert, to verify the local law variations, then enables you to set these up in Matchdata.

Why bother setting up the law variation, or picking the existing law variation that fits your match?

Firstly, as an admin you signed up to be accurate and timely! Secondly, each match you set up, references the details from the chosen format of game, so that it knows things like

When you set up a match, you need to specify the "Match type". This is the reference to the Law Variations under which your match will be played.

Before you set up a new Law Variation, check what is already there on Matchdata for your "Country of focus". If what is there, for your country and season is wrong, then with details so that we can get this corrected for all admins.

If you still need to set up a different match type, click on the "Scorer / Admins" menu bar to expose the admin menu, then click on the "Law Variations" button. You will see this screen.

Matchdata admin Law Variations context

Recall that you set your "Country of focus" from the button at the top of the page as before. Then select the season from the list provided. Once you have the country and season context, then click om "Find existing match types" to find the law variations (known to Matchdata) for your selected Country and Season. You will see a screen like this.

Matchdata admin Law Variations list

Click on the "15-a-side" highlighted match type to see the features of this match type.

Matchdata admin Law Variations 15-a-side

By contrast try clicking on the "Mini Rugby" match type and note the differences.

Matchdata admin Law Variations Mini Rugby

The point is that Matchdata is for all levels of Rugby where family, friends and spectators want a scoreboard to follow - even if the score isn't the most important thing for youngsters just starting to play! Note there are no cards in this match type.

You can only delete a match type that you have set up. This will only work if the match type isn't already being used by other admins for any match they have set up. if you're having trouble deleting your match type.

Here's a video that walks you through Matchdata match types used when you create a match, based on the Rugby Law Variations.



Manage my matches

Matchdata no fixtures

When you first click on the "Manage my matches" button in the Scorer/Admins menu in your "Country of focus". This is what you will see. Don't be alarmed, you just haven't set up a match yet. You might also see this screen, if all your previous matches have past and Matchdata "Housekeeping" has cleaned them out!

Before you click on "Create new match" check that your "Country of focus" is correct for the home team. Use the "Change country" button at the top of the page if necessary. Now you are ready to proceed. Click on "Create new match" and you will see something like this.

Matchdata create new match confirm competition

Next choose the "Competition" for this match. Note the list will only contain competitions available in the "Country of focus". Click on "Confirm competition" and you will see the next screen like this.

Matchdata create new match in country of focus

Now you just use the drop down lists to set up the details of the fixture. If you find that something is missing, then you need to go "Back to main menu" and use one of the other admin links to set up the data that was missing. When you have done that, then return to "Manage my matches" to "Create new match".

Here the competition chosen was a cross-border competition (i.e. the same competition name is used in multiple countries) so the "create match" page looks like this. Note that the countries in which the competition is played are listed. The drop down lists will contain information from all of these countries.

As before, please check that your "Country of focus" is correct for the home team. This makes it easier for everyone to find the match which is set up in that "Country of focus". In the case of cross-border matches it's easy to get this far with the wrong country of focus!

Matchdata create new cross-border match

Use the drop down lists to set up the details for your fixture.

The Match type may not be obvious to you at first glance. This tells matchdata lots of information about the match like

Click on this button for a short video that walks you through Law Variations and how to choose the right "match type" for your match.

If the match does not already exist in Matchdata, then you will see a message like this.

Matchdata create new cross-border match

If you plan to set up a scoreboard for this match, then the quickest and easiest way is to click on the button provided on the page confirming that the match has been set up.

If the match you were trying to create is already set up in Matchdata, then you will see a message something like this instead.

Matchdata create match duplicate error

If you see this message it means another admin has already set up the match. That's OK! It does not prevent you from running your own scoreboard for that match. Note that the other admin will not be able to withdraw the match once you have set up your scoreboard, so you should be confident that your scoreboard will be unaffected by the action of another admin person.

For most admins, you might be setting up a string of fixtures in one go. When you have existing matches set up, Matchdata tries to use the details of the last match you set up, to pre-populate the "Create new match" form. Hopefully that saves you a little time and adds consistency.

Having set up your match(es) go back to "Manage my matches" and you will see a table with the matches you have set up in the current "Country of focus". It will look something like this.

Matchdata my matches list

The matches are listed by competition and the date and time of kick-off ascending in each competition.

If you have set up a scoreboard for a match there will be a green "go" button in the "More.." column, if not, there will be a "no-entry" icon. Click on the "go" button to access the scoreboard. If you click on "no-entry", nothing happens - there's no scoreboard to see. There is a separate button "Set up a scoreboard" on the Scorer/Admins menu to set up a scoreboard.

You need to go via the Scorer/Admins menu item "Keep the score" to manage the scoreboard.

If you decide that some detail of your match needs to be changed, then click on the "pencil" icon to edit the match details.

If you want to withdraw the match, click on the "put in the waste basket" icon. If no other admin is using this match then it will be deleted.

If you clicked on the "pencil" then you will see a screen like this.

Matchdata edit match details

The top half of the screen let's you edit the match, while the lower part re-presents the list of your matches in case you want to check details from those other matches. Make your changes in the form at the top of the screen then either save the edits or discard them. Alternatively use the lower part of the screen to manage a different match.

If you wanted to provide a short snippet of news for this match, such as a late cancellation or change of venue, then you do this via your scoreboard control. Use the admin menu 'Keep the score' and on the scoreboard management page use the 'Fixture update' to provide the update on your scoreboard. This means that updates are particular to the admin person maintaining each scoreboard.

You can withdraw a match you created, unless another admin person has set up a scoreboard based on that match.

Matches will generally be deleted by Matchdata "housekeeping" a number of days after they complete. This means supporters can go back and review details which is part of the fun!

Here is a video that walks you through setting up cross-border matches or tour matches involving teams from different countries.



Set up a scoreboard

You can only create a scoreboard to go with a match that has already been created. Click on the button "Create a scoreboard" in the team or club admins' menu and you will see a list of your matches like this.

Matches with a red triangle have no scoreboard, so you're looking for one of these. Click on the triangle to set up the scoreboard.

Where there is an arrow icon you already have set up your scoreboard. Click on the arrow to see the scoreboard (but not to manage the scoreboard).

Matchdata set up a scoreboard

Note that when you create a scoreboard, only you can keep the score on that scoreboard. Other admins may also choose to create a scoreboard for the same match - that's OK.

To create your scoreboard, click on the red triangle beisde the match you want to score. You will then see this screen.

Matchdata confirmation scoreboard has been set up.

This is a great time to for this match if you intend to provide them. If you have the information ready, then click on the "set up team sheets" button that will lead you into the team sheet creation dialogue starting with the home team and then the away team. If you don't have the team sheet information, or if you don't intend to provide team sheets, then you can click on the button "Keep the score" straight away, or return to the main menu as appropriate. You will be able to use the score / admins' "Set up team sheets" menu item to set up the team sheets at a later time if necessary.

When supporters search for their match they will find it presented like this.

Matchdata select a scoreboard 1

When a supporter clicks on the arrow, they will get to choose which scoreboard they want to use. The screen they see, looks like this.

Matchdata select a scoreboard 2

So here we can see that there are two scoreboards available for the same match. One set up by the scorer "Beaver" and one by the scorer "Matchdata". Supporters will then decide which board to use, either by familiarity with one scorer or other having seen previous scoreboards, or according to the rating for each scorer. Here it would seem that the scorer Matchdata has been more a little more active than the "Beaver" so it may also be appropriate to consider the number of "Viewers" using one scoreboard versus the other. Simply click on the green "go" button in the "View" column beside the highlighted scorer to access that scoreboard.



Set up team sheets

Team sheets are always associated with a scorer and a match. Therefore you need to have the match set up first, either by you or by another admin.

The team sheets you create are associated with you as scorer, and with the match. Likewise your scoreboard is associated with you as scorer and with the match. You are responsible and accountable for the content of the team sheets - only you can manage the team sheets you set up. A different admin, with a scoreboard associated with the same match must set up and manage their own team sheets for which they are responsible.

To set up the team sheets, select "Set up team sheets" from the "Scorer/Admins" menu. You will see this screen first.

Matchdata set up team sheet 1

Using the drop down lists, identify the team that your team sheet applies to. The clubs and team names in the drop down list depend upon your "Country of focus", so you may need to use the button at the top of the page to reset country and then return to set up your team sheet. When we click on "Select this club and team" the next page looks something like this:

Matchdata set up team sheet 2

The screen above shows forthcoming matches for the selected team. Click on the arrow beside match for which your team sheets apply and the next screen looks like the form below. Here you can either enter the teamsheet data directly into the form, or you can choose a file containing that data and import the data into the form. If you use a file it must

The "End" column must be last (it should be empty, but the header must be present). The other columns can appear in any order, and you can include other columns for your own use.

Matchdata set up team sheet 3

The file you import can contain rows for all the players or just those that you wish to import. The order of the rows is not relevant. After importing the data you can alter or adjust the data in the form before saving it.

Matchdata set up team sheet 3

Note that along with the player name, there are fields for "Sponsor" and "Notes". You do not have to use those fields! At matches where there is a match day programme, often the Club acknowledges player sponsors on the team sheet. In some scenarios, there might be a few more notes about the player, typically calling out representative honours or other clubs that this player has played for - these go in Notes.

When present, the Sponsor field and the Notes field will be displayed in the team sheets along with the record of events for each player.

Caution: As you fill out the team sheet, please be aware of your as an administrator including respect for players, sponsors and supporters. Before you can "Save these details" you will need to click on the check box to re-acknowledge the terms and conditions under which you're operating as an admin on Matchdata.

Processing the team sheet is slow. We use profanity filters on your input and this takes a little time - however as we all strive for a family friendly environment we are sure you will be understanding. If you have persistent problems with what should be valid input, then so that we can make adjustments, though these may not be completed quickly. We apologise in advance for the inconvenience but would rather err on this side.

If you have an issue with input then you would see a message like this.

Matchdata set up team sheet 4

The player number will be shown on your screen. That player was not saved, but all the other players were saved OK. You can go back through the steps for setting up this team sheet and then make adjustments to your input to save a new entry for that player.

Otherwise you will normally see this acknowledgement of your team sheet input.

Matchdata set up team sheet 5

At this point you can click on the button offered to set up the team sheet for the visiting team. This saves you some steps. If you do not yet have the information for that away team sheet, no matter, you can come back later and provide them.

The trouble with team sheets!

Anyone who's ever bought a match day programme has probably encountered the pre-match announcements which inform you of changes to the printed team sheet. As a supporter there's a sinking feeling as you try to find a pen and scramble to keep up with the changes. In Matchdata we expected this.

As the admin maintaining the team sheets, simply go back through the steps for setting up the team sheet and make the necessary changes, even once the match has started! As a spectator, this is wonderful! The appears to have fixed itself and be up to date. More reason for those spectators to choose your scoreboard and associated team sheets which translates into a higher rating for you as a Matchdata admin person - thank you!

Having set up team sheets associated with this scoreboard, you will notice that the scoreboard will now show a highlighted "Team sheets" button towards the bottom of the scoreboard. When there are no team sheets set up, this "Team sheets" button does not appear.

Click on the "Team Sheets" button and a new tab opens in your web browser displaying the team sheets. You can learn more about the team sheets, and what you can do with them as a scorer, from the Supporters' help on . Read on to learn how your scorer actions make the team sheet active.

In the help video that covers you can also see how to set up team sheets and manage them during a match to deliver "Active Team Sheets".

Here is a short supplementary video showing the form of a comma separated values (".csv") file that you can use to import the team sheet into Matchdata.



Keep the score

To keep the score:

Where you may have set up team sheets for the match, but these are not necessary if you simply want to keep the score. If you have team sheets then there is more help for here.

If you have these, then click on "Keep the score" in the "Scorer/Admins" menu. You will see a screen like this:

Matchdata Keep the score 1

The table shows a list of matches (in your current "Country of focus") where you can keep the score. Click on the arrow beside the match for which you want to keep the score.

On the right, there are two "wastebasket" options where you can either withdraw your team sheets for the match, or you can withdraw the scoreboard. These actions have no effect on any other admin who has a scoreboard set up for the same match.

Notice the programme column. It is possible that someone approved by the club will have uploaded a match programme to Matchdata, that applies to this match where you are keeping score. If so, a "Match Programme" button will appear on your scoreboard allowing spectators to access the programme. You should not be put off keeping score in if this happens and you aren't the one uploading the programme - it's an endorsement of your effort!

Notice also that there is an "export" button. This exports all the data from your scoreboard into a local csv spreadsheet file. So don't forget after the match to come back here to "Keep the score" and download all your data from the match. Your will have a small number of days after the match to do this, before house-keeping clears down the scoreboard and the match.

When you have clicked on arrow beside the match in the table, to keep the score, you go to a screen like this.

Matchdata Keep the score 2

Essentially this is the same scoreboard that spectators will see except that it has the extra controls at the bottom of the screen that enable you to manage the scoreboard.

So we can see from the scoreboard that this match had not started yet. The controls reflect this, offering one button to "Start half" when the match kicks off.

Matchdata Keep the score 3

Fixture update: There is the option to provide a fixture update. So if the match was cancelled, or kick-off delayed, then you could provide that update. The update is time stamped for you and then shown only on your scoreboard. Scoreboards provided by other admins for this match do not share your fixture update. Simply type in your short update and click on "Save". Your update is placed on your scoreboard like this.

Matchdata Keep the score 4

At any time if you want to clear the update from your scoreboard, then click on "Discard" to do that.

Once you have clicked on "Start half" on your scoreboard, you see other controls at the bottom of the screen - they look something like this.

Matchdata Keep the score 5

Firstly, the "Start half" button has been replaced with a "Stop the clock" button and an "End half" button. Click the button to stop the game clock when the referee signals "time off" and then use the corresponding "Restart clock" button to restart the game clock.

It is important to manage the time using these clock buttons as this affects expiry of cards where players have been suspended from play. Note that when you have stopped the clock, the colour of the game clock changes from light green digits (see above) to look like this. When the game clock passes the expected 'end of the half' time, the digits turn red.

Matchdata Keep the score 12

When the game clock has been stopped, notice the "Restart clock" button above, which you can click to restart the clock.

Note also the ticked "auto" option beside "Restart clock". Ticked is the default state when you stop the clock. If you leave the "auto" box checked, then the clock will be restarted automatically after 60 seconds. To retain manual control of "Restart clock" simply un-tick the "auto" option and the clock will only restart when you click "Restart clock". I have found the auto option helpful if I get distracted making team sheet changes during a stoppage for example.

If / when you press "End half" there is a confirmation step before you actually end the half - so you can recover if you click "End half" by mistake! Just opt to "Restart the clock" instead.

Below the fixture update, there are two green downward pointing arrows. Use these to expose

Click on scoreboard commentary controls green downward arrow to expose more options for "short-hand" fixture updates like this.

Matchdata Keep the score 8

Use the drop down lists to create a quick in-match update when your fingers are frozen and it's hard to type! As before use the "Save" button to write the update onto the scoreboard, where it replaces any previous comment like this.

Matchdata Keep the score 9

Use the "Discard" button to clear a previous comment that may not be meaningful anymore. Click on the upward pointing green arrow to close these controls until you next need them.

Click on the "Show score and card controls" downward green arrow to expose the score and card controls like this.

Matchdata Keep the score 6

Now there are two blocks of scoreboard controls:

Use the drop down lists to choose the team, player and scoring option or card as appropriate and click on the aligned "Save" button. The scoreboard will be updated to reflect the new score or the award of the card. When you click "Save" the score and card controls will be minimised automatically until you next need them.

Note that this is the last action you need to take for a carded player. Matchdata will show the player as "off the field of play" and will return the player automatically when the card has expired. This is driven from the Law Variations that apply to this match - see and .

Now you may never make a mistake when keeping score but I do, so that is why there are other controls on the page where you manage the scoreboard. Here you can:

When you click on "Correct" (in the context of the score controls) you see a screen like this. The dialogue for card corrections is very similar.

Matchdata Keep the score 5

Here you can see all the scores in the match. Select the score you want to correct by clicking on the "pencil" icon next to the score. You will see a screen like this.

Matchdata Keep the score 6

Note that the starting position for the score is shown for reference above the form you will use to edit the score. Now using the drop-down lists, you can change the "Club", the "Scoring player" or the "Score type" or any combination of these as necessary. If you are satisfied with your change click "Save Correction", otherwise choose a different score to edit, or click on "Close corrections" when you are done.

The difference between correcting a score and undoing the score is all about the game time. Correcting a score does just that, leaving the game time unchanged. Undoing the score removes it from the scoreboard. Re-doing a score puts it back on the scoreboard with the original game time.

Cards can be corrected in much the same way as scores with minor differences to the screenshot above.

At the the bottom of the scorers controls are two buttons that are used to draft Twitter tweets.

Before using these buttons, you should be logged in to your own Twitter account on the device on which you are keeping score and from which you intend to Tweet. Note: Matchdata accepts no responsibility for your actions on Twitter or for the content of your tweets. Matchdata will produce standard draft contents for tweets based on the state of your scoreboard. These draft tweets will include tags if you use the "Set Twitter Tags" button to set them like this.

Matchdata Keep the score 14

Enter the tags you wish to set and click "Save Tags". Your tags will be acknowledged like this.

Matchdata Keep the score 15

You can prepare a tweet from the scoreboard where you're scoring at any stage, before, during or after the match. The draft content reflects this stage of the match. During play, the draft content is based on the last score. You can edit the draft as necessary to send the message you require. The draft message references "matchdata.org" and provides a link directly to your scoreboard like this draft prepare prior to kick-off. The draft tweet also includes any tags you set for this scoreboard.

Matchdata Keep the score 16

This is an example of a tweet prepared during a match. The draft tweet opens in a Twitter account where you are already logged in on your current device. In this example the draft has opened in the official Matchdata Twitter account. When you are keeping score it will open in your Twitter account. Press the "Tweet" button when you are ready to send the tweet.

Matchdata Keep the score 17

Tweets drafted during half time, or after full time reflect that status in the draft tweet.

Finally, when you've scored the match don't forget to go back to the "Keep the Score" button and "Export" the data from your scoreboard

Keep the score - with active team sheets

You need to have already for the match, before you can manage like this.

Click on the "Team sheets" button on the scoreboard to open the team sheets page like this one.

Matchdata Keep the score active team sheet 1

Click on the downward green arrow to expose the player change controls. You then select the players leaving and joining play and you can select the reason for the change. In this example there is a temporary blood substitution. Here we see the selections we want to make before we press "Save". Note that if the reasons for leaving and joining play are the same, then you can handle multiple substitutions for both teams at the same time in one Save.

Matchdata Keep the score active team sheet 3

Having pressed "Save" the player change controls are hidden again and the team sheets look like this, indicating that one player has left the field and one player from the bench has joined the fray.

Matchdata Keep the score active team sheet 4

Card related team changes are managed automatically from the scoreboard - not here.

The reasons for leaving and joining play are as follows:

Leaving play Joining play Intent
Substituted off Substituted on Handle general replacements
Blood - off Blood replacement Temporary blood injury substitution
Blood repl - off Ret from Blood sub Reverse temporary blood injury sub
HIA - off HIA cover on Head injury assessment substitution
HIA cover off Return from HIA Reverse Head injury assessment sub
Front row card off Front row card on A substitution as a result of a front-row card.

Here's a video that walks you through getting started scoring in Matchdata. It also shows you how to manage active team sheets at the same time.



Set up a match-day programme

Matchdata Programmes 1

Setting up a match-day programme is a premium admin feature in Matchdata. In order to set up a programme you must

Click on the "Scorer / Admins" menu bar then select the "Set up programme" button. Notice this button looks slightly different, indicating that this is a premium feature.

You will be presented with the following screen which reiterates the requirements before you can set up programmes.

Matchdata Programmes 2

Click on the button to request accreditation.

Matchdata Programmes 3

Choose the club for which you are requesting programme accreditation, so you can set up programmes. Provide a short text justification which the club official will review when considering your application. Then click on the green button to "Request club accreditation."

If there are no clubs for you to choose from, or you cannot find your club in the list, then

If you are the club official and wish to sign your club up to publish programmes through Matchdata, then please leave under the "Programmes" category and Matchdata will follow up your request. You can track our response by using "Track my feedback" at any stage.

If you found your club and applied for accreditation, your status will be "pending approval". Matchdata plays no part in the approval which is entirely up to nominated officials from the club. If you try to set up a programme before your accreditation has been granted you will see the screen below.

In the event that you decide to withdraw your request for accreditation, then simply click on the stick man at the wastebasket to withdraw your request.

Matchdata Programmes 4

If your request for accreditation is rejected by the club, having clicked on the "Set up a programme" button, you will see a screen something like this.

Matchdata Programmes 14

This shows the reason you gave on your request for accreditation and also the response from the club. At this point you can click on the stick man beside the waste basket to withdraw your request, or you can choose to leave it as it is. If you leave it as is, then there is always that chance that the club may choose in future to reverse their decision and grant the accreditation.

Once your request for accreditation has been approved by the club, you will be able to set up a programme. Please ensure you follow all of your club's programme guidelines when you set up a programme. You will see a screen like this.

Matchdata Programmes 5

In the event that you are accredited to multiple clubs, then choose the right club by selecting it from the drop down list. The list only contains clubs for which you have been accredited to upload programmes.

You have the option to set up a "Whole club" programme. Whole club programmes will be made available on every scoreboard for any team in the selected club playing a home fixture on the given date. Alternatively you can choose a club team for which the programme applies. Team programmes take precedence over "Whole club" programmes, so if both exist, then only the team programme is provided from every scoreboard for that home team on the given date.

When you set up a programme, you will be uploading a PDF (portable document format) document to Matchdata. You will create the programme document using tools external to Matchdata, and the document will be presented to users to read in a separate tab on their browser, using their preferred PDF document reader.

You are enirely responsible for programme contents and presentation. Matchdata accepts no liability arising from the content of the match-day programmes you create. If these prove disruptive, then Matchdata reserves the right to withdraw your accreditation for setting up match-day programmes and ultimately to withdraw this feature for your club without refund.

Programme files

Before you choose a file to upload, you can check for other programmes that have already been loaded by clicking on the "List Programmes" button. This will show all the programmes for the club, not just those you have uploaded. You will see a table of programmes like this and be able to view individual programmes before you upload your new programme. You can also delete programmes here so that they are no longer available to supporters.

Matchdata Programmes 6

Note that your new programme will overwrite any previous programme that was loaded for the same purpose. This means that if you make late changes to a programme you can simply overwrite the previous programme, but be aware that you may not be the only accredited admin doing this! So it is worth viewing the programme you're about to overwrite, and maybe downloading a copy in case you have to revert later. Go back to "Set up a programme" like this.

Matchdata Programmes 5

Click on the bright green "Upload a programme" button which opens the screen below.

Matchdata Programmes 7

Click on "Choose file" to browse to your programme file, then click on "Upload programme". Remember that the programme file must be a portable document format (.pdf) file and that it must be less than 20MiB in size or the upload will be rejected. If your file is uploaded successfully, you will see a screen like this.

Matchdata Programmes 7a

You can use "List programmes" to check your upload, or simply browse for match(es) at home on the given date to view the programme as supporters will see it.



Programme accreditation

Matchdata Programmes 8

When a club signs up to use the premium programme feature they will nominate a club official, who is already registered as an administrator on Matchdata, to manage accreditations on behalf of the club. On receipt of the premium Matchdata will set this administrator up as a "superadmin" in the context of "Programme accreditation".

As a "superadmin" you will see an additional option on the "Scorer/Admins" menu list, specifically a premium button for "Programme accreditations".

Use the "Programme accreditations" button to view all the current accreditations for the club(s) for which you are a "superadmin". They look something like this.

Matchdata Programmes 9

The first column of this table identifies the club for which the programme accreditation applies. If you are a "superadmin" for multiple clubs, then please pay close attention to this first column.

In this table we can see that the first line relates to the "superadmin" who is currently logged in and reviewing accreditations for the club whose name is obscured. This is the "official" set up by Matchdata on receipt of the premium which releases this feature.

In the second line of this table we can see that the admin with the nickname "Beaver" has requested accreditation to be able to upload programmes for the club. In the "Programme upload privilege" column, you can see that the request is "Pending" and as the "superadmin" for your club, you have two options.

In the "Can approve requests" column there is also the opportunity to make this applicant a "superadmin" with these club privileges to approve accreditation for uploading programmes for your club. Click on "Enable" to make this applicant a "superadmin" with this additional responsibility.

If you enable the applicant as a "superadmin" then your screen looks like this, where you have the option to "Disable" the "superadmin" elevated privilege for that user. Note that you cannot disable yourself as a "superadmin", but any other "superadmin" for your club could do that!

Matchdata Programmes 11

Finally, note that these programme upload and programme accreditation options are dependent upon there being a current valid subscription for this premium service. If or when the subscription expires you will no longer be able to manage accreditations or indeed upload programmes.



Give and track feedback

As and admin person on Matchdata you will use more functions within the system than a supporter. We welcome your constructive feedback on those admin functions but also on the supporter functions.

You use the same under the supporters menu to give feedback. When you click on that button your name and e-mail address will be pre-populated if you are currently logged in to Matchdata. See the help here.



Create a club finder

One of the challenges at the matches is helping people to find your club scoreboards and match programmes. Sure spectators might learn to browse to www.matchdata.org and then use the supporters' menu to find their match. However, it is simpler to just present a constant signpost to the matches for your club, home or away, for whichever team.

'Create a club finder' generates a page that you can print and then put up around your club house or pitch. It should draw the attention of spectators who are looking for a scoreboard and match programme. All they need to do is scan the QR code provided and they will see the current list of your club matches (home or away, for any team). They can then select the match and go to the scoreboard and programme.



Analyse a match

Coming shortly!

Here we will provide the help you need, as a logged in administrator, to analyse a match in progress. This will help you generate the many common statistics for a match such as possession and territory as well as many other features. This is separate from keeping the score. You also do not need to be the person who has set up the match on matchdata. Anyway...more to come....soon!



Supported devices and "look and feel"


  1. Do I need to download and install an app?
  2. What devices can I use with Matchdata?
  3. Can I use Matchdata off-line?
  4. Do I need to register to use Matchdata?
  5. Do I need to login to use Matchdata?
  6. Why do I have to verify my e-mail address to track my feedback?

Do I need to download and install an app?

No.

Matchdata is a web application, so all you need is a device with

  1. a web browser (e.g. Chrome, Firefox, Safari, Edge, Opera etc etc) and
  2. internet access

If you have that, then simply go to or go as you're already on Matchdata reading this help.



What devices can I use with Matchdata?

You can use

The screens change layout dynamically to account for the size of the screen. On the smallest screens, sometimes landscape mode is better to display tabular data when choosing options.

One caution for TV's and very large screens, not all browsers work the same way and TV browsers are often not as capable. So if Matchdata does not render as well on your TV we suggest you cast your Matchdata screen to the TV from your phone or a PC of some sort, where the browsers tend to be more capable. If you're looking for a club-house solution then contact us here , and we can provide a very low cost alternative to a PC that will drive your large screen better.

As a supporter, when you are viewing a scoreboard, the team sheets associated with a scoreboard or a "multi-board" the screen will refresh automatically about every 30 seconds. For the scoreboard and team sheets, this refresh process continues until the match ends. The refresh for a "multi-board" scoreboard ceases when you move away from that screen on your browser. This is meant to enable a club-house multi-board display showing the score from all the teams in your club wherever and whenever they are playing on the day!



Can I use Matchdata off-line?

No.

Matchdata is a web app so the browser on your device needs to talk to a remote web server. Without internet access your browser cannot reach the remote web server.



Do I need to register to use Matchdata?



Do I need to login to use Matchdata?

You do not need to login to use the Supporter functions that most people need.

You do need to login if you are

Before you login you need to



Why do I have to verify my e-mail address to track my feedback?

We value your feedback. We also value your privacy. Matchdata is also not a discussion forum.

We need to validate your e-mail address so that we only show our response to your feedback to someone with access to your email.

Note that we do not automatically send you any responses to your feedback. We track your feedback and our response(s) in Matchdata. So you need to take the action to see what our response is. We will not be sending any e-mail to you other than to verify your access to your feedback and our response.



Feedback


  1. Who can give feedback?
  2. What sort of feedback should I give?
  3. How do I give feedback?
  4. How can I see what you've done about my feedback?

Who can give feedback?

We welcome constructive feedback from supporters and from administrators.

Anyone can leave feedback using the "Give feedback" button in the Supporters' menu. We do ask for your e-mail address with any feedback. We do not accept anonymous feedback.



What sort of feedback should I give?

We welcome constructive feedback.

Using the button in the Supporters' menu, you can feedback

Anyone can leave feedback using the button here or in the Supporters' menu. We do ask for your e-mail address with any feedback. We do not accept anonymous feedback.

Matchdata reserves the right to re-categorise your feedback so that we are able to manage our response effectively. When you track your feedback you will still have the option to search all categories of your feedback if we have re-categorised it.



How do I give feedback?

Choose the button in the Supporters' menu which will take you to this screen.

Matchdata Give feedback 1

Please fill out the feedback form and choose the category from the drop down list that best fits your feedback.

Submit your feedback using the highlighted button. We will acknowledge your feedback and provide a reference when the feedback has been saved.

We do not guarantee a response to your feedback, other than that it has been received. You can track our response at any time using the "Track my feedback" button in the Supporters' menu.



How can I see what you've done about my feedback?

Choose the button from the Supporters' menu which will take you to this screen.

Matchdata Give feedback 2

Please enter the email address you provided when you gave your feedback, then use the "Feedback Category" drop down list to select what sort of Feedback you're looking for. The list includes an "All my feedback" option. Finally click on the calendar tool and select the date from which we should search for your feedback. Finally click on the "Fetch Feedback" button.

You will now see a screen like this.

Matchdata Give feedback 3

Click on "Back to main menu" to return to Matchdata for now (but keep that browser session open), and then please check your mailbox, including your spam folder if necessary. There should be a mail message from 'admin@matchdata.org' with the subject line "Matchdata track feedback - e-mail address verification" and a message that includes "Click here to verify your e-mail address". It looks like this.

Matchdata Give feedback 4

Click on the link to return to Matchdata and review our response to your feedback. It should look something like this.

Matchdata Give feedback 5

Note that there may be multiple lines for any of feedback items found. The multiple lines associated with each piece of feedback track the history of our response to your feedback. The first line will be confirmation that we have received the feedback. Subsequent lines will each contain some (probably terse - apologies!) comment from Matchdata. The status of your feedback could be any of these



Clubs and Schools


  1. How did my club or school get onto Matchdata?
  2. Who is responsible for the club or school data on Matchdata?
  3. How can we control the advertising for our club or school on Matchdata?
  4. Who controls the team sheets?

How did my club or school get onto Matchdata?

Someone has registered on Matchdata as a Matchdata administrator and added your club or school. In registering as an administrator they have accepted the terms and conditions and associated with this role. The administrator is identified by a "nickname" that is associated with the matches and scoreboards that they create on Matchdata.

There is nothing to stop you from registering as an administrator, and setting up your club matches (if another administrator has not already set up these matches) and running scoreboards and team sheets. Administrators are rated by the number of supporters that choose to use their scoreboards. The intention is that the administrators that provide the most accurate and timely updates will attract the most supporters, but that is up to the supporters.

Matchdata is simply here to support spectators' enjoyment of the matches they choose to follow. Matchdata is not a social media forum, simply a more versatile scoreboard.

Please refer to the page and the help section which advises how to feedback to Matchdata if you have strong concerns about a particular administrator or scorer or if you think some detail like a club name, competition name or location name needs to be corrected.



Who is responsible for the club or school data on Matchdata?

Matchdata administrators are responsible for all the data that they write onto the Matchdata system. You can see the here.

Every admin person on Matchdata is identified by a "nickname" which you can see, together with their rating when you select a match or scoreboard.

Please if you have strong concerns about a particular administrator or scorer.



How can we control the advertising for our club or school on Matchdata?

There are two types of advertising supported on Matchdata. Advertising targeted at the club or school community is under the control of the club or school and can be used to generate funds for the club or school.

We do not intend, at this stage, to give space on the platform to the wider internet advertising methods. Matchdata does not use cookies and does not give 3rd parties any information relating to users of the platform.

If as a club or school you wish to discuss advertising on Matchdata, then please use the page and select the feedback category "Sponsorship query" to note your interest. Matchdata will follow up your query.



Who controls the team sheets?

Team sheets are associated with a specific scoreboard and a specific scorer or admin person. When you select a scoreboard, you will have clicked on the "nickname" for the scorer or admin person who set up the scoreboard and you will have been able to see a rating for that scorer or admin person.

The scorer or admin person is not necessarily officially associated with the club or school. The scorer or admin person is registered with Matchdata and has signed up to the responsibility of maintaining accurate and up to date data.

You can see the here.

We do expect that supporters will gravitate to scorers or admins that provide accurate data in a timely manner which enhances their enjoyment of the match. As this happens, the rating for that scorer or admin person will gradually rise.

Please if you have strong concerns about a particular scorer or admin person or content related to your school or club.



Advertisers and Sponsors


  1. How can I advertise on Matchdata?
  2. How can I sponsor Matchdata?
  3. Can I target my advertising on Matchdata?
  4. How do I know that my advertising or sponsorship is reaching my target audience?

How can I advertise on Matchdata?

There are two ways to advertise on Matchdata.

  1. Through the clubs. The advertising will be displayed in the context of club home games or where spectators search for that club specifically.
  2. Direct on Matchdata. The advertising will appear on pages that are not club specific. For example in the search pages when spectators are finding their match or specifying their multi-board, or on help pages and the home page.

In both cases, the initial request should be made via the feedback system on Matchdata. Please click on page and select the feedback category "Sponsorship query" to note your interest. You will need to provide your e-mail contact which Matchdata will use to establish contact with you to discuss your advertising request.

Note that for all advertising, there will be a set up cost. If you have specific analytic requirements, then there will be additional scaled costs per advert.

For each advert, we expect there will be a graphic supplied in two sizes, one appropriate for smartphone format and one for larger displays. In special circumstances, there may need to be a third extra large graphic to suit very large display screens. Ideally, the graphic should be supplied with a "click through" url, so that spectators can click through to the advertiser's site.

There is the option to combine multiple adverts from different advertisers into one "super advert". Essentially this will be an animated graphic that transitions through multiple individual graphics, which may be from different advertisers. In this situation it is unlikely that Matchdata will offer a direct "click through" experience for spectators.

Requests for special treatment of graphics on Matchdata will attract a higher set-up admin fee subject to quotation.

All adverts will have

  1. A start date before which the advert wll not be displayed
  2. An end date after which the advert will not be displayed
  3. A club association - where this is advertising supporting a club.
  4. A competition association. So if a club plays in multiple competitions it will be possible to tailor advertising per competition.

Matchdata does not intend, to give space on the platform to the wider internet advertising methods. Matchdata does not use cookies and does not give 3rd parties any information relating to users of the platform. This will apply to any advertising placed on Matchdata.

Please note that advertising targeting a club or school should in the first instance be agreed with that club or school. The club or school can then initiate discussions with Matchdata (via the feedback system) to facilitate the advertising related to their entity.

If you wish to discuss advertising on Matchdata, or sponsoring Matchdata, then please use the page and select the feedback category "Sponsorship query" to note your interest. Matchdata will follow up your query.



How can I sponsor Matchdata?

If you wish to discuss sponsoring or supporting Matchdata by advertising generally on Matchdata, then please use the page and select the feedback category "Sponsorship query" to note your interest. Matchdata will be happy to follow up your query.



Can I target my advertising on Matchdata?

There are opportunities to focus advertising to certain contexts within Matchdata based on the matches "hosted" here.

Each match has the following contexts that may be appropriate

Please use the page and select the feedback category "Sponsorship query" to note your interest and Matchdata will be happy to follow up. Please note that advertising targeting a club or school should in the first instance be agreed with that club or school. The club or school can then initiate discussions with Matchdata to facilitate the advertising related to their entity.



How do I know that my advertising or sponsorship is reaching my target audience?

It is our intention to provide value to advertisers and sponsors via "click through" presentation. This provides the opportunity to analyse the volumes of contact generated and the context (within Matchdata) from which the contact originated. However, please be clear that Matchdata will not provide any personal data as part of the analytics, neither will we accept presentation on Matchdata that expects Matchdata to generate cookies or any other footprint on the devices used to access Matchdata.

A detailed approach to analytics can be discussed as part of the advertising set up, with the set-up cost escalating with complexity and reporting costs to be agreed if a reporting service is required.



Data protection in Matchdata.

  1. What data do we capture on Matchdata?
  2. How do we use that data on Matchdata?
  3. How long do we keep the data on Matchdata?
  4. How do we keep the data accurate on Matchdata?
  5. How do we keep data secure on Matchdata?
  6. How do I enquire about my data on Matchdata?
  7. How do I feedback concerns about specific data on Matchdata?

What data do we capture on Matchdata?

Supporters

We do not:

We do:

Team or club administrators

We do hold your:

In order to use the admin functions on Matchdata you need to register this information with Matchdata and complete a verification of the email address you provide. You also need to accept the Matchdata terms and conditions for operating as an administrator writing data onto the Matchdata platform.

We do not:

We do display your nickname and an administrator rating which is based on the number of supporters that use information you write onto Matchdata.

Team sheets

One of the features of Matchdata is that it can display team sheets if these have been created by an administrator and associated with a scoreboard. In order to write the team sheet information into Matchdata, the admin person must be logged in and then is required to reconfirm their acceptance of the Matchdata terms and conditions and the to players listed in the team sheet.

Matchdata strongly discourages the use of team sheets for matches involving young players where this information is inappropriate.

Team sheets contain the following information provided by the administrator:

If the administrator uses the controls to do so, Matchdata generates the following player history in the team sheets:

Team sheets are "owned" by the administrator and can only be displayed in association with a scoreboard set up and maintained by that administrator. The nickname for the administrator is always shown on the scoreboard from which the team sheets are accessed.



How do we use that data on Matchdata?

Supporters

We try to work out the country you are in, using your network address, so that we don't have to keep checking to confirm the context within which you are searching for matches on Matchdata.

We display the "country of focus" at the top of the relevant pages so you can check the context and there is a button to help you change the country if you want to.

Note that mobile data networks typically show the country of the mobile data provider, so for example in the UK, this will probably be England. If you're in one of the other countries that make up the UK then you need to change the country of focus.

Team and club administrators

To use the admin functions within Matchdata to write data onto the Matchdata platform, you need to login first using the email address and password for your account on Matchdata.

Matchdata acknowledges your login by displaying your firstname and login status on your screen. There is also a button by which you can logout.

Matchdata displays your nickname and admin rating on various screens so that supporters can choose to follow and consume your data on Matchdata, thereby enhancing your rating.

You can use the "My Account" button to change your password or to change your nickname. Note that if you change your nickname, your new nickname will show automatically on any existing or new pages that show your nickname.

Your actions as an administrator on Matchdata are logged and traceable by the Matchdata developer. In this way we can identify information you have written onto the Matchdata platform. You can see recent entries in the userlog that pertain to you, under the "My Account" button. This shows logins and also other changes either adding, removing or changing data on Matchdata. Note that you can only change or delete data that you have added to Matchdata.

Matchdata does not share your names or email address with any other 3rd party including supporters.

Team sheets

Matchdata displays team sheet data to supporters who click on a button on the scoreboard to access that data.



How long do we keep your data on Matchdata?

Team and club administrators

Whilst you remain registered as an admin on Matchdata, we will hold your information. We encourage you to change your password regularly as good practice.

Should you no longer wish to use your admin account on Matchdata, then you can delete your account. When you do this, we replace your first name, last name and email address information with "DELETED" and we replace your nickname with "Not active". In this way we remove all your personal information from Matchdata.

Team sheets

Team sheets can be withdrawn by the administrator that set them up. Otherwise, the match, scoreboard and team sheet data will be deleted from Matchdata by our regular "housekeeping" function which deletes this information some (small number of) days after the match has completed. Matchdata is not a long term archive for match data.



How do we keep the data accurate on Matchdata?

The data added to Matchdata is the responsibility of the admins who add that data. The explicitly place the onus for accuracy on the administrator generating the data on Matchdata. Supporters are encouraged to where they believe an administrator has unreasonably fallen short in this regard.



How do we keep data secure on Matchdata?

Access to Matchdata is made over a secure connection between your browser and the web application. The connection uses Secure Sockets Layer (SSL) encrypting all traffic (in both directions) between your device and the web application to achieve this.

The database is hosted securely, separate from the web service and behind a firewall keeping the data secure.



How do I enquire about my data on Matchdata?

If you have a Data protection query or concern about your personal data on Matchdata then please use selecting Category: Data Protection. Ideally, please tell us the country, match and team sheet context or your admin context and we shall respond by email in the first instance.

Note:Only you and the Matchdata provider can read your feedback. No other user or admin person is able to read or search your feedback.



How do I feedback concerns about specific data on Matchdata?

If your Data Protection query or concern relates to other data, please also ideally providing the specific context for your query or concern ideally with the date and the data or some of the data. Again, we shall respond by email in the first instance.

Note:Only you and the Matchdata provider can read your feedback. No other user or admin person is able to read or search your feedback.



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